Effective Date: 20th October 2025

At RTV-AECO / Trademark Algarve Cruising Center, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our brand. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
When you use our services, register for our newsletter, make a reservation, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (when making a transaction)
• Booking details (such as travel dates, preferences, etc.)

Non-Personal Information:
We also collect non-personal information, including:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, clicks, referring websites)
• Cookies and tracking technologies (to improve user experience)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including booking cruises, managing your account, and processing payments.
• Communicate with you, including sending confirmations, promotional offers, and updates on services.
• Improve and personalize your experience on our website.
• Respond to inquiries and provide customer support.
• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your information with:

Third-party service providers:** We may share your information with trusted partners who assist us in providing services (such as payment processing, email services, or website hosting). These partners are bound by contractual obligations to keep your data confidential.
Legal compliance: We may disclose your information when required by law or to protect the rights, property, or safety of RTV-AECO, our users, or others.

4. Security of Your Information

We take reasonable precautions to protect the security of your personal information, including:

• Encryption technologies to secure sensitive data.
• Secure servers and firewalls.
• Regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings.
• Analyze website traffic and improve site functionality.

You can control cookies through your browser settings. Please note that disabling cookies may affect your user experience on our site.

6. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• **Access and correction:** You can request access to the personal information we hold about you and ask us to correct or update it.
• **Deletion:** You can request that we delete your personal information, subject to certain exceptions.
• **Opt-out:** You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise your rights, please contact us at the details provided below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies before providing any personal information.

 9. International Transfers

If you are located outside of Portugal, please be aware that your personal information may be transferred to, stored, and processed in Portugal or other countries. By using our services, you consent to the transfer of your information to these locations (International Yacht Training or Professional Association of Diving Instructors)

10. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using our contact form.